A GENERAL SITUATION |
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Very Satisfied |
Rather |
Satis fied |
Little Satis fied |
Dis satis fied |
The question does not suit me |
1 |
COMPANY REACHABILITY |
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2 |
WORKING HOURS |
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3 |
WORKING DAYS |
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4 |
COMPANY RELIABILITY |
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5 |
WEB PAGE CONTENT ADEQUACY |
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6 |
THE OVERALL EVALUATION |
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B - ABOUT PORTION OF SALES |
1 |
APPROACH AND ATTITUDE OF
ELEMENTS FRIENDLINESS |
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2 |
THE IMPORTANCE OF CUSTOMER
SATISFACTION |
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3 |
FOLLOWERS AND RELATED
COMPONENTS |
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4 |
CUSTOMER RESPONSE SPEED |
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5 |
CONDITIONS OF ELIGIBILITY
(PAYMENT TERM, PRICE, etc.) |
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6 |
QUALITY OF SERVICE |
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C - PRODUCT OVERVIEW |
1 |
PRODUCT PERFORMANCE |
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2 |
BALANCE OF PRICE-QUALITY |
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3 |
OUR PRODUCT FAULTS |
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4 |
PRODUCT DIVERSITY AND EFFICIENCY |
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5 |
PRODUCT DELIVERY TIME |
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6 |
RECOVERY TIME STATUS COMPLAINTS |
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7 |
THE EFFECTIVENESS OF SERVICE
PERSONNEL |
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Transaction result * : 10 + 9 = |
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