| A GENERAL SITUATION |
| Very Satisfied |
Rather |
Satis fied |
Little Satis fied |
Dis satis fied |
The question does not suit me |
| COMPANY REACHABILITY |
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| WORKING HOURS |
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| WORKING DAYS |
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| COMPANY RELIABILITY |
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| WEB PAGE CONTENT ADEQUACY |
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| THE OVERALL EVALUATION |
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| B - ABOUT PORTION OF SALES |
| Very Satisfied |
Rather |
Satis fied |
Little Satis fied |
Dis satis fied |
The question does not suit me |
| APPROACH AND ATTITUDE OF ELEMENTS FRIENDLINESS |
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| THE IMPORTANCE OF CUSTOMER SATISFACTION |
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| FOLLOWERS AND RELATED COMPONENTS |
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| CUSTOMER RESPONSE SPEED |
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| CONDITIONS OF ELIGIBILITY (PAYMENT TERM, PRICE, etc.) |
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| QUALITY OF SERVICE |
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| C - PRODUCT OVERVIEW |
| Very Satisfied |
Rather |
Satis fied |
Little Satis fied |
Dis satis fied |
The question does not suit me |
| PRODUCT PERFORMANCE |
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| BALANCE OF PRICE-QUALITY |
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| OUR PRODUCT FAULTS |
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| PRODUCT DIVERSITY AND EFFICIENCY |
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| PRODUCT DELIVERY TIME |
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| RECOVERY TIME STATUS COMPLAINTS |
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| THE EFFECTIVENESS OF SERVICE PERSONNEL |
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| Transaction result * : 9 + 8 = |
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